29.09.11

Next Step Helps Over 860,000 Adults in First Year

Since its launch a year ago, the re-branded Next Step adult careers and skills advice service has helped over 860,000 adults across England.

Since Next Step went live:

  • Over 620,000 adults received face-to-face advice locally
  • Over 240,000 adults received advice over the telephone
  • There have been over 2.8 million visits to the Next Step website
  • Over 1,700 people have become followers of Next Step through its social media pages on Twitter and Facebook
  • Over 155,000 ‘My Next Step’ accounts created.

Next Step’s service is also available over the telephone through bi-lingual advisers in: Punjabi, Sylheti, Somali, Urdu, Gujarati, Polish, French and Farsi.

The service is available to all adults in England, aged 19 and over (or 18 and over if referred by Jobcentre Plus), online by searching for Next Step, over the phone on 0800 100 900 with a local adviser, and face-to-face, supported by a comprehensive website full of careers information, advice and tools such as a CV builder and the Skills Health Check.

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