Prime audience:
Frontline staff
When:
13.12.11
50+ Matters: Working Effectively with Older Clients
The seminar was offered as part of TAEN’s national Age Management Technical Assistance project and was for ESF projects which either specifically or partially target people aged 50+.
The seminar was designed for frontline staff working directly with participants. It provided a contextual introduction to the main age and employment issues and looked at the issues practitioners face and tackle in the field when trying to support people aged 50+ to remain in jobs, or get back into work.
Putting older customers in context - PRESENTATION
Working effectively with older clients - PRESENTATION
'50+ Works' website for providers - PRESENTATION
Skills Assessment Tool for Older Workers
The tool can be downloaded from Resources / Seminar materials section
“A very informative and useful seminar.”
Delegate, TAEN seminar in Bradford, December 2011